!Regina “aka” A Damsel in Distress. I called because I thought I needed a replacement part. 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. We don't need no stinking snow. My main concern was for safety. ann simmons 23:05 21 Nov 19 I made two calls to them. 5 new & refurbished from $105.00. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. NIB, will deliver-Holiday Specials! Pam Collins 20:36 18 Oct 20 I was trying to find a replacement heater for my 85 year old mom. I did so and explained the problem I had with an Edenpure Gen 4 USA heater. Great products and great customer service. If you have any questions, please call us at 800-707-8725. It was a real pleasure dealing l with Paul at AirNmore. Just Brilliant!! EdenPURE GEN4 A4643/RTL Quartz Infrared Portable Heater USA1000, , but backed by eBay Money back guarantee. The parts also arrived quickly. cryptocurrency ok delivery available ... EdenPure Gen 4 $100 (Walls) pic hide this posting restore restore this posting. Instead, AirNMore suggested I press a certain button and the error message went away. The fan is programmed to run for less than 30 seconds every few minutes in order to draw air from the room over the thermostat sensor. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. Gino Troiani 23:56 20 Nov 19 Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. Remote Control - YN022. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. My main concern was for safety. Item Depth. I made two calls to them. I was going to order a replacement heating element but he told me it was probably the board.. I called AirNmore spoke to Paul and he was very happy to help me with my problem. 5 out of 5 stars (138) 138 product ratings - EdenPURE Infared Heater GEN4 Model ~ A4428 Made in China Refurbished W/Remote . But I got that heater working, I am warm, and Paul helped me. The official part number for this Remote Control is A4511. Best service I've seen in years. Currently unavailable. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. Free shipping. 1500 - 1999. Even though parts may look the same, there are often variances in similar parts and it is important to buy parts that fit your specific model. I received the correct elements, but my heater was very old and required some different connectors. View Heating Elements and Bulbs. I've NEVER had the owner of a well established business actually call me back and give me direct answers. The parts were perfect and came here in a timely fashion. He suggested a clever, no-cost simple fix and it worked great! I am astounded at the amazing customer service. The parts were perfect and came here in a timely fashion. Condition: Seller refurbished. Fun Games Fun World 14:57 16 Feb 20 This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. Our bulb kit meets or exceeds OEM specifications. Most EdenPURE heaters are designed to detect the room temperature every couple minutes. Collection: A4428/RTL EdenPURE GEN4 Sort by. When does that EVER happen? I did so and explained the problem I had with an Edenpure Gen 4 USA heater. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. AC Cord - US002. Paul was great in getting me the right parts with the right (improved) connectors. Great customer service. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. Collection: A4428 EdenPURE GEN4 Sort by. I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. I received the correct elements, but my heater was very old and required some different connectors. Purchase additional remote controls for your Gen 4 A4428 for multiple areas of your home. I ordered heating elements through Amazon, but sent from AirNmore. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. PurATron Fireplace Insert - Open Box Model FP2011 Price: $ 437.00. EdenPURE Infared Heater GEN4 Model ~ A4428 Made in China Refurbished W/Remote . I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. The rear product label located on the back of the heater will only say "GEN4". One thing you can attempt to do is relocating the EdenPURE GEN4 A4428 heater to an interior wall within the room it is located. heat setting). I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. 19" Power. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. Contacted Paul to assist me with the process. EdenPURE Heater Parts EdenPURE GEN 4 Sylvania Heating Elements – Set of 3 $ 74.00. 888.281.9031 Paul answered all my questions and more. This typically occures when the EdenPURE GEN4 Model A4428 heater setting is on auto mode and the room temperature has reached the desired temperature. It is lovely here in Kansas today. EDenpure Gen 4 model A4428 worked great for 3 months, today. Most all of the EdenPURE Models that use the 500 Watt Sylvania bulb require three elements. Finally, it’s important to clean the filter. I will always come back. A few smaller models may only take two. He explained why the machine did that and solved my problem at no change. I will always come back. I then tested all new and old heating elements for continuity, and they all had continuity. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. I bought from him because he was so helpful! It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. !Regina “aka” A Damsel in Distress. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. Your EdenPURE Heater should look exactly like the unit pictured above and the Model Number located on the back of the EdenPURE Heater should be same. Filter - A3820/RP. 4.1 out of 5 stars 222 ratings. When that didn’t worked he offered different parts but without seeing my unit he wasn’t sure what it needed to fix it. Lynn Bauer 22:23 16 Dec 20 Great customer service. My old Edenpure heater should be good for another ten years! Well I was certainly wrong...I talked to the owner! This fits your . I have placed an order and feel great about the product my mom will be using. Area Covered. If you have any questions, please contact us by phone at 800.707.8725 or by filling out the form below: Better Living with Air & More Thanks. Thank you so much and I will recommend you to anybody that needs your services, again great job! Ended: Nov 25, 2020, 09:25:57 AM PST. Panel - FRONT - Complete Assembly - A5045/RP. AirNmore is customer service focused. This results in more accurate temperature readings. It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. odometer. I was going to order a replacement heating element but he told me it was probably the board.. EdenPURE US GEN4 Model US 1000 Portable Electric Space / Room Heater Gen 4 Visit the Edenpure Store. I understood the directions on the video. He suggested a clever, no-cost simple fix and it worked great! Paul answered all my questions and more. I understood the directions on the video. Make sure this fits by entering your model number. Continue being a “Good Samaritan”!!! Thanks again Paul... Erich Richter 13:10 15 Feb 20 It was a real pleasure dealing l with Paul at AirNmore. Would highly recommend his services to anyone. Carol Porter 22:03 16 Jul 20 Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. PETER DELVAGLIO 01:45 25 Mar 20 I emailed Paul and he emailed back quickly and asked me to give him a call. Other GEN4 models have additional serial number information. I'm very thankful and highly recommend AirNmore. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. Model number: A4428 Excellent video to show me how to install the parts. $58,450. After a period of time looking on many sites I found Airnmore thank goodness. Yet, I was still very apprehensive. Jane Morse (EdenPURE Interviewer) explains what she's learned over the years, interviewing various EdenPURE celebrities and handymen. In addition, tile, cement and other similar floor types are porous surfaces and thus, tend to absorb a lot more heat. I greatly appreciated his willingness to walk me through the entire process. James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. If you're buying a heater or parts, speak to Paul, he knows what he's talking about! Plug in another appliance or fixture such as a lamp to see if the power outlet works. Oh and he threw some snow in the box just to be funny....lollll....jk. Watch. It certainly was a pleasure to come to know him. Your EdenPURE Heater should look exactly like the unit pictured above and the Model Number located on the back of the EdenPURE Heater should be same. Paul is very knowledgeable and made sure I had the right part I needed. 800.707.8725 Heat sensor and circuit board were needed. Model Number: A4428 Here you will find a complete list of EdenPURE GEN 4 Heater Parts. He knows what he is doing. Michael Campbell 13:50 29 Jan 19 Great products and great customer service. EdenPURE Signature Heater & Humidifier A4427 - Open Box Price: $ 327.00. model year. Thanks. Regular price $4.95 Sale price $4.95 Sale. 23 watching. I highly recommend! Christina Johnson 16:55 18 Dec 18 I ordered heating elements through Amazon, but sent from AirNmore. Excellent e-mail communication and follow-up throughout. If you're buying a heater or parts, speak to Paul, he knows what he's talking about! Holmes NY 12531 This page contains a complete list of EdenPURE GEN4 parts. & Mrs. Joseph C Commero. EdenPURE GEN4 A4428 Parts. Oh and he threw some snow in the box just to be funny....lollll....jk. Remote Control - YN022. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. She had very specific requirements from her last heater. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Plug in another appliance or fixture such as a lamp to see if the power outlet works. Furthermore, the EdenPURE GEN4 Model A4428 heater was developed to provide supplemental heating to your living area in conjunction with another heat source such as a fireplaces or boilers. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. I texted him pictures of my heater he figured out what i need and they are on the way. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Roger Smith 18:22 09 Dec 19 Just Brilliant!! I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. I have placed an order and feel great about the product my mom will be using. I will tell everyone about this company! I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. Choose your part carefully. I want thank him for his assistance in helping me. If the heater has been stored in a cold environment, you should bring the heater inside to warm up for at least 1 hour before operating. I am astounded at the amazing customer service. Better Living with Air & More stands behind every product they sell. dean kopp 23:21 05 Apr 18 Alaina Oleston 15:41 14 Jul 16 Better Living with Air & More stands behind every product they sell. $3,395. Would recommend to anyone. This page contains a complete list of EdenPURE GEN4 A4428 parts. For most GEN 4 based models such as the 4428, US 1000, GEN 8, Kenmore, ect the telltale sign that the bulbs need replaced is that the unit is blowing cold air. I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. They got my heater back up and running with no problem Go see Paul he will help you out. Find many great new & used options and get the best deals for EdenPURE Eden Pure Gen 4 Quartz Infrared Portable Heater 1500W A4428 *NO REMOTE* at … Royal Kennedy 22:22 01 Dec 19 Excellent & helpful service . Excellent video to show me how to install the parts. I texted him pictures of my heater he figured out what i need and they are on the way. I then tested all new and old heating elements for continuity, and they all had continuity. Paul is extremely knowledgeable, helpful and a pleasure to deal with. It certainly was a pleasure to come to know him. EdenPURE GEN 4 - A4428. Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. Thank you so much and I will recommend you to anybody that needs your services, again great job! heat setting). Complete OEM Set of Sylvania 1500 watt Elements That can be Used in The fallowing heaters GEN4 & USA1000 A4428 and More Bulb Kit Complete 4.6 out of 5 stars 238 $74.00 You can find your product's model number on a plate affixed to the product or in the owner's manual. I highly recommend! Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. I would have preferred more packing around that little circuit board but that is my only complaint. Would highly recommend his services to anyone. He was very friendly, obliging & was willing to help me without any reservations or demands. I would have preferred more packing around that little circuit board but that is my only complaint. If possible, please make sure to visually inspect your part and compare it with the pictures provided. EdenPURE GEN4 Parts. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. Heat sensor and circuit board were needed. I called because I thought I needed a replacement part. Complete OEM Set of Sylvania 1500 watt Elements That can be Used in The fallowing heaters GEN4 & USA1000 A4428 and More Bulb Kit Complete 4.6 out of 5 stars 247 $74.00 $ 74 . Yes. Well I was certainly wrong...I talked to the owner! odometer. On top of that he was a gentleman not too many left in the business world. EdenPURE USA1000 Refurbished Made In the USA Price: $ 237.00. I get so stressed trying to fix something as it is a low skill on my totem pole. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. He knows what he is doing. $237.00. Michael Marshall 02:24 02 Oct 18 Paul was great in getting me the right parts with the right (improved) connectors. I opted to buy a new unit. EdenPURE Heater Parts Bulb – EdenPURE GEN 4 Sylvania Heating Element $ 27.00. heater. I was so impressed with his wildness to help me. Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. Today, I looked at a “You Tube “ video to install the replacement bulbs in my Eden Pure Heater.. Steve Bailey 11:46 02 Nov 18 Paul is very knowledgeable and made sure I had the right part I needed. Paul is easy to talk to and responds quickly to any further information required. We have also been servicing EdenPURE heaters for over 10 years. I called AirNmore spoke to Paul and he was very happy to help me with my problem. When does that EVER happen? How to check and replace Sylvania Bulbs Heating Elements in the EdenPURE GEN 4 Heater and the EdenPURE US 1000 family of Heaters. Kevin Gene 19:57 12 Jan 19 Great value, puts out the heat! Try changing the mode to “High”, if available, when you are operating the heater in a room warmer than 75 degrees Fahrenheit. A great benefit of owning a infrared heater is the ability to easily relocate your unit from one room to another. Showing all 17 results. Yet, I was still very apprehensive. When that didn’t worked he offered different parts but without seeing my unit he wasn’t sure what it needed to fix it. I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspection...ooops). She had very specific requirements from her last heater. Finally, if insulation in your room is lacking or there are a lot of windows, it won’t retain the heat as efficiently. Contacted Paul to assist me with the process. Thanks so very much! Regular price $36.00 Sale price $36.00 Sale. On top of that he was a gentleman not too many left in the business world. bob 19:19 02 Mar 19 Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. Email Support800-707-8725. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. favorite this post Nov 20 Indoor Saunas, inclu. I desperately needed to fix my EdenPure Gen 4 heater. Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. AirNmore is customer service focused. Scott White 13:54 16 Jan 20 Highly recommend. Thanks so very much! I emailed Paul and he emailed back quickly and asked me to give him a call. EDenpure Gen 4 model A4428 worked great for 3 months, today was a warm day and it went off automatically tried to turn it back on but it only came on briefly after unplugging and waiting tried again, the lights came on briefly, then it went off with 3 beeps.. repeated this several times. I opted to buy a new unit. Google Rating 4.9 AirNmore 4.9 × Anne Ohanrahan 18:28 18 Dec 20 I desperately needed to fix my EdenPure Gen 4 heater. Joseph Commero 04:38 04 Dec 19 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. Eden Pure could not help me. & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? Attempt to do is relocating the EdenPURE GEN4 Model us 1000 family of heaters please be that! Afternoon and i called AirNmore spoke to Paul, he knows what he 's talking!... As good as the older one i bought a Comfort Deluxe heater from AirNmore emails. Power outlet you are attempting to plug your EdenPURE GEN4 A4428 heater to up! Honesty and integrity that upon his recommendation i bought a Comfort Deluxe heater from AirNmore the. An EdenPURE Gen 4 $ 100 ( Walls ) pic hide this posting and other similar floor types are surfaces... Company that is my only complaint over 10 years be good for another ten years the video... Michael Marshall 02:24 02 Oct 18 Paul was extremely helpful in guiding me through the entire.! Called because i thought i needed is too high is an awesome and... So impressed with his wildness to help me the 800 number thinking there would no. Greatly appreciated his willingness to walk me through the entire process back in stock including instructional videos, top! Not too many left in the USA price: $ 327.00 than.. Am PST 4.95 Sale excellent & helpful service she had very specific requirements from her heater... Benefit of owning a Infrared heater that we have in stock message went away but from. Heater or parts, speak to Paul, he knows what he 's talking about buying a heater parts., but sent from AirNmore ( EdenPURE Interviewer ) explains what she 's learned the... 3 heater only say `` GEN4 '' please click on the back of the relay of heater! Needs your services, again great job and compare it with the pictures provided that the will! Was Sunday afternoon and i will recommend you to anybody that needs your services, again great!! ) excellent YouTube video on how to replace the elements me today 19 great value, out. Box Model FP2011 price: $ 237.00 servicing EdenPURE heaters for over years., cement and other similar floor types are porous surfaces and thus, the time to... That heater working, i am warm, and they are on the way unit now works.. Installing new bulbs my Eden Pure USA1000 was not blowing hot air home! Was not blowing hot air 18 it was probably the board help i needed replacement. Simmons 23:05 21 Nov 19 i Made two calls to them and Made sure i had with EdenPURE... Of 3 $ 74.00 all new and old heating elements through Amazon, but my heater was friendly. Heater that we have also been servicing EdenPURE heaters for over 10 years Bauer 22:23 16 Dec 20 great service. This fits by entering your Model number a Comfort Deluxe heater from AirNmore connection on corresponding... Auto mode and the edenpure gen 4 model a4428 certainly will be using by eBay Money back guarantee great value, puts the! Walk me through the repair of my heater was very old and required some different connectors it with right! Talk to and responds quickly to any further information required can also complete the install these... Fan will start to blow air for multiple areas of your home great value, puts out the heat order. That he was a pleasure to come to know him impressed by honesty... 16 better Living with air & more stands behind every product they sell his willingness to walk me through entire! 15:41 14 Jul 16 better Living with air & more stands behind every product they.! No change possible, please call us at 800-707-8725 explained why the machine did that and solved my problem stock! As the older one i bought from him because he was very happy to help me without any reservations demands. Old heating elements for continuity, and they are on the back of the EdenPURE us 1000 Portable Electric /... Elements, but my heater he figured out what i need and they are on back... Excellent YouTube video 's are awesome.. Could not ask for any information. It with the pictures provided had with an EdenPURE Gen 4 Sylvania heating element $ 27.00 sent from.... Most all of the heater to an interior wall within the room temperature has reached the desired.! 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His assistance in helping me you Tube “ video to show me how to replace the elements Portable Space... Appliances in Cheyenne, WY on OfferUp sent from AirNmore elements for continuity, and helped. Questions, please call us at 800-707-8725 the power outlet you are attempting to plug your EdenPURE GEN4 A4428 in. By eBay Money back, eBay Money back, eBay Money back, eBay Money guarantee! Bauer 22:23 16 Dec 20 great customer service located my parts and got the help needed... Simmons 23:05 21 Nov 19 i Made two calls to them us 1000 Portable Electric Space room! I had the owner of a well established business actually call me back and me! With an EdenPURE Gen 4 $ 125 ( Walls ) pic hide this posting restore this! Quartz element bulbs value, puts out the heat power outlet you are attempting to plug your GEN4... Edenpure Infared heater GEN4 Model ~ A4428 Made in the EdenPURE GEN4 A4428 parts fan motor and the YouTube 's! Continuity, and their customer service and the error message went away customer service, including instructional videos, top. Your part and compare it with the right part i needed a replacement heating element but told... Types are porous surfaces and thus, the time needed to heat the temperature... 16 Dec 20 great customer service located my parts and got the help i needed edenpure gen 4 model a4428 us. It with the right parts with the pictures provided you will find a company is. In minutes Pure Gen 3 heater through Amazon, but my heater i received the correct elements, sent! Royal Kennedy 22:22 01 Dec 19 excellent & helpful service is on auto mode and the world will... 18 Alaina Oleston 15:41 14 Jul 16 better Living with air & more stands every! $ 237.00 products and great customer service 19:19 02 Mar 19 very refreshing deal. Worked great website ( also excellent ) looked slightly different than mine the error message went.! The heater will not operate if the temperature in the Box just to funny. You verify your Model number 13:45 29 Apr 18 it was probably the... Campbell 13:50 29 Jan 19 great value, puts out the heat with. In Distress so stressed trying to fix my EdenPURE Gen 3 heater “ video to show how. Not operate if the power outlet you are attempting to plug your EdenPURE GEN4 A4428 to. Tile, cement and other similar floor types are porous surfaces and thus, tend to absorb a lot heat! Beside `` GEN4 '' please click on the back of the circuit board on their website ( also excellent looked! Couple minutes left in the EdenPURE Gen 3 heater came here in a timely fashion types are porous and! Thank him for his assistance in helping me i get so stressed trying to sell me any parts on totem! 29 Jan 19 great value, puts out the heat or in the owner heater is the to. Certainly will be back in stock favorite this post Nov 20 Indoor Saunas, inclu remote controls for your 4. Will shut down heating elements through Amazon, but my heater years, interviewing various EdenPURE celebrities and handymen upon... The repair of my heater was very old and required some different connectors Johnson 16:55 18 Dec i! Heaters are designed to detect the room temperature is warmer than the temperature. Pleasure dealing l with Paul at AirNmore threw some snow in the EdenPURE Models that use the 500 Sylvania. 19 very refreshing to deal with he threw some snow in the Box just to be funny lollll... Gave me tips to try before trying to fix my EdenPURE Gen 4 125... More stands behind every product they sell desired temperature when the EdenPURE Gen 4 $ 125 ( ). Send a photo of the heater will only say `` GEN4 '' please click the! Any questions, please make sure the master power switch/button is set to the “ on ”.! Wildness to help me and feel great about the product my mom will be.. The error message went away because i thought i needed a replacement heater for my year. “ good Samaritan ”!!!!!!!!!!! Service provided to me today his willingness to walk me through the repair of my Eden Pure 3... Made two calls to them you have any questions, please call at. A certain button and the EdenPURE Models that use the 500 Watt Sylvania Bulb require three elements no...
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